MDR · SIEM-Standard
Foundation MDR for an existing SIEM
- 24/7 SOC monitoring on your existing SIEM
- Tier 1 + Tier 2 validated alerting
- 1-hour TTD SLA, 15+ min Critical SLA
- Customer Portal access (Jira)
- Monthly reporting + quarterly review
MDR
MCSS MDR. Managed detection and response.
24/7 human-led detection. 15-minute Critical SLA. Three packages.
Active Response — every alert validated by a Tier 2+ analyst, contained within minutes, documented in your portal. Choose the package that matches your stack. We handle the rest.
0+ min
Critical SLA
0/7
Coverage
0
Packages
0
Analysts
WHAT WE DELIVER
What's included. From day one.
Validated Alerts Only
Every alert reviewed by a Tier 2+ analyst before it reaches you.
Active Containment
Isolation, session revocation, and credential reset within minutes.
Full Visibility
Every action logged in your customer portal. Real-time, every minute.
Tier 2+ on Call
No Tier 1 ticket-pushing. Real analysts on every Critical alert, 24×7.
HOW IT WORKS
From discovery. To 24/7 coverage.
Onboard
Connect your EDR, SIEM, and identity sources in days, not quarters.
Tune
Custom detection rules built for your environment. False positives crushed.
Detect
24×7 monitoring — every alert validated and triaged by a human Tier 2+.
Respond
Containment actions executed and documented within your SLA.
MDR PACKAGES
Three packages. No EPS overage.
MDR · EDR-Extended
POPULAREndpoint + Identity, with active containment
- Everything in SIEM-Standard
- Managed EDR (CrowdStrike Falcon Complete pattern)
- Identity threat detection & response (ITDR)
- Cross-stack correlation + active containment
- SOAR playbook automation included
- Weekly detection-engineering tuning
MDR · SIEM-SOC Premium
White-glove. Full-stack. Co-managed.
- Everything in EDR-Extended
- Co-managed QRadar / Splunk / Sentinel
- Cloud (CSPM/CWPP) + Email + Network detection
- Quarterly threat-hunt campaigns
- Dedicated TAM + named Tier 3 lead
- Custom KPI dashboard + executive QBR
OUR DIFFERENTIATOR
Human Intelligence-Led SOC
Everybody talks AI. We talk HI.
We combine the speed of automation with the judgment of experienced analysts. Every critical decision has a human behind it — an analyst who understands your environment, your crown jewels, and your risk tolerance.
FAQ
Questions. Answered straight.
Most MSSPs forward raw alerts and call it monitoring. QMasters MDR validates every alert with a human Tier 2+ analyst and executes response actions inside your SLA.
No. MDR pricing is fixed per package. No EPS overage. No APM surcharge.
Yes. MDR Starter is designed for customers with an existing EDR (CrowdStrike, SentinelOne, Defender) and want 24/7 detection on top.
Visit our homepage, dig into incident response, or check out our solutions next.
READY WHEN YOU ARE
Ready for Real Detection & Response?
Book a 30-minute working session with a SOC engineer. Bring your alerts.